Question 1

What is SnapHome?

Accepted Answer

SnapHome is rental property inspection software that helps landlords and tenants document property condition with timestamped photos, AI damage detection, and signed PDF reports.

Question 2

How much does SnapHome cost?

Accepted Answer

SnapHome is pay-per-inspection. There are no monthly fees, no per-door fees, and no contracts. You only pay when you finalize an inspection report.

Question 3

Do I need to download an app?

Accepted Answer

No. SnapHome runs entirely in your phone's browser. Tenants and landlords both inspect without installing anything.

Question 4

Is the report court-ready?

Accepted Answer

Yes. SnapHome generates a signed PDF with timestamped photos, room-by-room notes, AI comparison summaries, and dual signatures — the format judges expect in small claims court.

Question 5

How does the AI comparison work?

Accepted Answer

SnapHome's AI compares every move-out photo against the matching move-in photo for the same room and produces a neutral, deduplicated summary of visible changes.

Question 6

Does SnapHome decide who pays for what?

Accepted Answer

No. SnapHome documents condition and flags visible changes. Deposit decisions remain with the landlord, in line with state law.

Question 7

Can I export or print the report?

Accepted Answer

Yes. The final PDF is downloadable, printable, and emailed to both parties when an inspection is finalized.

Question 8

How long are reports stored?

Accepted Answer

Permanently, as long as your SnapHome account is active.

Question 9

Is SnapHome legal advice?

Accepted Answer

No. SnapHome is documentation software. It does not provide legal advice or guarantee specific outcomes in a deposit dispute.

Question 10

Can I use SnapHome for commercial properties?

Accepted Answer

SnapHome is built and tested for residential rentals. Commercial use isn't the primary use case.

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